We know that sometimes all you want is a quick answer.
We hope this page of frequently asked questions will help you to find the answer to your question but if you don’t find your answer here, please contact us and we will get back to you as soon as possible with an answer.
Check-in
Check-in is at 3pm.
Early check-ins are based on availability. You must call the office the day before you are scheduled to come in, or the day of to ask if your site is available for early check in. If there was no one on the site the night before we will allow you to check-in prior to 3pm but there will be an early check-in fee of $15/hour.
If you are aware ahead of time, please call the office prior to it closing and let them know that you will not be in until after they close. We will put your site tag, car pass and a map marked with the best route to your site on the office door and you will have to check in with the office the following morning.
You may, but it will be 50% of the nightly rate for the site and we ask that you do not connect to the water or electric.
We do not necessarily have a limit. Each site will come with 5 wristbands automatically, any additional wristbands are $10/person but they are valid for your entire stay.
Each site is allowed 2 vehicles except for our tent only sites, they are only allowed one car per site.
Any additional vehicles may be parked in our Overflow Lot which is the gravel lot located at the very front of our park.
All vehicles parked in the campground need to have car passes or they are subject to ticketing/towing so please stop in the office for additional car passes when necessary.
All of our sites are BACK IN sites excluding our designated “Pull Thru” sites. All campers must be backed in so that the tongue is facing the road. No exceptions!
Do not drive through another site to get into yours, it will cause damage to the park and you could face a fine for doing so.
All of our sites are allowed up to one camper AND one tent, or two tents excluding our tent only sites. Tent Village is allowed TWO tents and Rustic Sites are allowed ONE tent. Park Models are allowed ONE tent on the site.
EVERY vehicle needs a car pass to be parked anywhere on Harbour Village Resort’s property, including the Overflow Parking Lot.
Car passes must be visible from the road.
NO PARKING IS ALLOWED ON THE ROADS; VIOLATORS WILL BE FINED.
Activity Pool: 8am – 9am
Central Bathhouse: 9am – 10am
North Bathhouse: 10am – 11am
Membership
We have a waiting list for our seasonal sites, and our seasonal customers are not permitted to sell their sites personally. If you contact the office the staff will happily add you to the waiting list.
Our seasonal sites are not permanent sites and we have a waiting list for them. However, we have Condo Sites that are privately owned and may be for sale. The owners are not required to tell us that they are selling their site but the ones that we are aware of can be found on the Properties for Sale page. Probably, the best way to find out what is for sale is to take a drive through the park and look for “For Sale” signs.
Seasonal rates are subject to change every year, as are the condo rates.
Park Models
Park Models have a strict 3pm check in for cleaning purposes, however, you may stop in the office prior to check-in and get your wristbands to enjoy the park while you wait to check into your unit.
Park Models do not have any linens or cookware of any kind. You will need to bring your own sheets, pillows, towels, plates/bowls, cups, silverware and pots/pans.
All of our Park Models will sleep 8 people comfortably but you are also allowed one tent on the site.
We require a $100 deposit for our Park Models. The deposit is required at time of reservation and will be returned to you once we determine that the Park Model is in the same condition as it was rented in. Please keep in mind that it may take up to 2 weeks to be returned to a debit or credit card depending on the bank and/or card issuer.
Reservations
We begin taking reservations on December 1st for the following season.
We require that all reservations are paid in full at the time of reservation.
If you cancel 2 weeks before you are scheduled to come in, you will receive a full refund minus any booking fees. If you cancel between 2 weeks and 48 hours before the date you are scheduled to come in, you will receive a 50% refund. If you cancel less than 48 hours before the date you are scheduled to be here, you will not receive a refund.
For example, if you are scheduled to come in on 15th, you would have to call prior to the 1st for a full refund and prior to the 13th to receive a 50% refund. If you call on the 1st you would receive the 50% refund and if you call on the 13th you would not receive a refund.
If the website is showing there are no openings, there are absolutely no openings. You may call the office to be added to a waiting list for that weekend and we will call you if there are any cancellations.
We do rent golf carts. The daily cost is $60. They can be reserved at check-in at 3pm on the date of your arrival and returned by 11am. You can also check them out at any time during your reservation and bring them back by 11am. If you would like multiple nights the rate is $60 per day and up to 7 consecutive days at that rate per night. They can not be reserved in advance. Limit 1 golf cart per site.
All of our sites, except for our Rustic Tent Sites, have water and electric hook-ups. We do not have any sites that have sewer hook-ups. There are three dump stations that you may use to empty your tanks.
Harbour Village bikes must be returned every day before the pavilion closes. Be sure you are aware of when the Pavilion closes.
Water Park
Pool hours can be found on our website at the bottom of every page.
You must be 48″ tall, excluding shoes, in order to ride our large water slides.
We do not allow large umbrellas or canopies inside the gated area of the pool.
We sell day pass wristbands for the water park that will also allow you access to the other amenities. Wristband rates can be found on our Sites & Rates page.
Camping
Yes but DO NOT leave your dogs unattended at your campsite, either outside or inside. The park rules clearly state: Aggressive behavior and/or excessive barking will not be tolerated. Be considerate of fellow campers and your dog as well.
Quiet time is 11pm. Please turn off your “BRIGHT” outside lights at this time. Using a timer makes it very easy. Be considerate of fellow campers who cannot sleep with “BRIGHT” lights shining into their camper.
Garbage pickup is available on Sunday’s and Monday’s. Garbage should be placed by your Site Post before 8:45am if you’d like it picked up. On all other days, please use the Dumpsters located by the Dump Station. Please Pick Up After Your Pets!
Utilities
Electricity and water are available at all sites, except for the rustic tent sites. There are bath houses and rest rooms in the park. None of the sites have sewer at the site but there are dump stations and an option to have your camper pumped out.
Stop at the Camp Store. They will help you.
Garbage pickup is available on Sunday’s and Monday’s. Garbage should be placed by your Site Post before 8:45am if you’d like it picked up. On all other days, please use the Dumpsters located by the Dump Station. Please Pick Up After Your Pets!
Pump outs are provided weekly on Sundays, Tuesdays and Thursdays. Pump outs scheduled in advance are $30. Last minute sign ups and emergency requests on Monday, Wednesday, Friday and Saturday are $50.
There is a designated area (with a sign) near gated storage for fire pit ashes. Be careful that you do not throw ashes anywhere else because there may be hot coals that could start a fire. Please be careful.
